The 2019 Customer Conference of the Council of European Energy Regulators (CEER) is on “Consumers at the Heart of Implementing the Clean Energy Package framework”.

The event will take place on Tuesday, 5 November 2019 at the Club of the University Foundation (Rue d'Egmont 11) in Brussels.

The transition towards a decarbonised energy system, with higher shares of renewable generation and increased energy efficiency targets, is changing consumer behaviour and should increase the uptake of active demand solutions and services, including collectively.

Energy communities and (collective) self-consumption (which are now formally recognised in the Clean Energy Package legislation) can enable consumers to contribute flexibility to the market and grid operators.

The aim of the conference will be to showcase innovative approaches to empower and engage consumers in implementing the Clean Energy framework and discuss challenges to becoming fully-fledged market players. In addition, insights on regulatory implications of the formal recognition of citizen and renewable energy communities and associated issues such as collective self-consumption will be addressed.

Besides highlighting key findings from our monitoring of consumer rights enforcement and retail markets, this annual event serves, traditionally, as an opportunity to inform the public about CEER latest reports (e.g. ACER-CEER Market Monitoring Report, CEER Report on Regulatory Aspects of Self-Consumption and Energy Communities) and activities (e.g. CEER public consultation on Bundled Products, CEER public consultation on Digitalisation in the Energy Sector).

Please register at: https://www.ceer.eu/registration34